FAQs

Frequently asked questions

Curated answers across the FHU Databridge feature set. Search the 35 entries below, or upgrade to Pro to ask the AI Assistant anything.

Getting started4

HESA Data Futures6

Audit & quality5

Integrations & adapters5

Migration3

Security & compliance5

Pricing & licensing3

Operations4

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The AI Assistant (Pro tier) answers free-form questions about your data, profiles, Quality Rules and runbooks — with citations into the FHU Databridge documentation.

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Frequently asked questions

Getting started4

What is FHU Databridge?

How fast can I see a demo?

Do I need to provide real data to evaluate?

Where does FHU Databridge run?

HESA Data Futures6

Which HESA Data Futures streams are supported?

Are the HESA Quality Rules cited?

Is the sign-off process auditable?

Do you parse HESA Data Futures VFR responses?

Does the platform support OfS Regulatory Advice returns?

Does it track submission deadlines?

Audit & quality5

How many Quality Rules ship out of the box?

What does "hash-chained audit log" mean in practice?

Can it auto-fix data quality issues?

What happens to findings we deliberately accept?

How do I know when source data has drifted?

Integrations & adapters5

Which source systems can it read?

What about UCAS, Jisc, SLC, TEF?

Can I see my integration estate visually?

Does it talk to Moodle / Canvas / Salesforce Education Cloud?

How do I map a brand-new source system?

Migration3

What does the Migration Engine do?

Can I dry-run a migration before committing?

What if a migration goes wrong?

Security & compliance5

How does authentication work?

Is it multi-tenant?

Is there a SOC 2 mapping?

Is there a DPIA template?

Do LLM features touch our student data?

Pricing & licensing3

What are the three tiers?

Can I run real HESA submissions on Free?

Is there a trial of Pro?

Operations4

How do I check the deployment is healthy?

What metrics does it expose?

How do backups and restores work?

Where do I find logs and traces?